{"id":5679,"date":"2020-01-31T12:00:00","date_gmt":"2020-01-31T12:00:00","guid":{"rendered":"https:\/\/codeandpepper.com\/?p=5679"},"modified":"2022-02-09T15:30:15","modified_gmt":"2022-02-09T15:30:15","slug":"reliability-choosing-technology-partner","status":"publish","type":"post","link":"https:\/\/codeandpepper.com\/reliability-choosing-technology-partner\/","title":{"rendered":"Bet on Reliability: Choosing a  Technology Partner"},"content":{"rendered":"\n<p>The need for striking thriving partnerships might be yesterday\u2019s news in the world of financial technology. Yet, as the available cooperation models are continuously evolving to offer more tailored options, the final decision might pose a challenge. Potential savings in time and costs have to be carefully weighed against risks connected with the required credit of trust: a value of paramount importance, notably in FinTech applications. <strong>If reliability is an essential aspect of all collaborative efforts, is there a key to handling it the right way?<\/strong><\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-question-reliability-in-business-partnership\"><strong>Why question reliability in business partnership?<\/strong><\/h2>\n\n\n\n<p><a aria-label=\"Augmenting your development team (opens in a new tab)\" href=\"https:\/\/codeandpepper.com\/2019\/12\/20\/team-augmentation-benefits\/\" target=\"_blank\" rel=\"noreferrer noopener\">Augmenting your developme<\/a><a href=\"https:\/\/codeandpepper.com\/2019\/12\/20\/team-augmentation-benefits\/\">n<\/a><a aria-label=\"Augmenting your development team (opens in a new tab)\" href=\"https:\/\/codeandpepper.com\/2019\/12\/20\/team-augmentation-benefits\/\" target=\"_blank\" rel=\"noreferrer noopener\">t team<\/a> remains one of the most convenient solutions in case of product refactoring, software emergency or short-term mobilization when launching premium features or exclusive ads-on. However, finding the right technology partner to ensure timely delivery and uncompromised quality isn\u2019t always smooth sailing. The final selection requires in-depth research and complex analysis. To make this task more manageable, <strong>well-defined selection criteria<\/strong> should serve as guiding posts underlying all stages of the process.<\/p>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>With no guarantee that the final choice hits the mark, fine-tuning your vision can be the key to offering the best ROI and competitive advantage.<\/p><\/blockquote><\/figure>\n\n\n\n<p>Trust being a priority, the question of reliability seems to come to the forefront of all search and compare activities, while keeping in sync with the best practices in risk management. <a href=\"https:\/\/codeandpepper.com\/services\/team-augmentation\/\">Team augmentation<\/a> gives leverage only if the staff supplied by the new partner perform as required. Making sure that they do can make all the difference in the long run and takes much more than wishful thinking.<\/p>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\" style=\"grid-template-columns:24% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"160\" src=\"https:\/\/codeandpepper.com\/wp-content\/uploads\/2020\/01\/hand-with-index-and-middle-fingers-crossed_1f91e-1.png\" alt=\"the technology partnership\" class=\"wp-image-5724 size-full\" srcset=\"https:\/\/codeandpepper.com\/wp-content\/uploads\/2020\/01\/hand-with-index-and-middle-fingers-crossed_1f91e-1.png 160w, https:\/\/codeandpepper.com\/wp-content\/uploads\/2020\/01\/hand-with-index-and-middle-fingers-crossed_1f91e-1-150x150.png 150w, https:\/\/codeandpepper.com\/wp-content\/uploads\/2020\/01\/hand-with-index-and-middle-fingers-crossed_1f91e-1-140x140.png 140w, https:\/\/codeandpepper.com\/wp-content\/uploads\/2020\/01\/hand-with-index-and-middle-fingers-crossed_1f91e-1-100x100.png 100w\" sizes=\"auto, (max-width: 160px) 100vw, 160px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-medium-font-size\">Reliability offers an alternative to an &#8216;educated guess&#8217; and serves as a measure of consistency.<\/p>\n<\/div><\/div>\n\n\n\n<p>In the modern FinTech environment, strategic decisions are made by teams rather than individuals. A reliability-first approach provides a <strong>data-led common ground<\/strong> and a <strong>measurable point of reference<\/strong>. This inevitably improves chances for an unbiased and successful selection.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-basic-steps-to-mitigate-risk\"><strong>Basic steps to mitigate risk<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-create-a-shortlist\"><strong>Create a shortlist<\/strong><\/h3>\n\n\n\n<p>Keeping reliability in check usually starts with the customary due diligence. Search and compare efforts should result in a list of potential partners with <strong>verified legal standing<\/strong>, <strong>industry match<\/strong> and <strong>readily available references<\/strong> (e.g. <a href=\"https:\/\/clutch.co\/profile\/code-pepper\" rel=\"nofollow\">Clutch<\/a>). To further narrow down the list, you can look for a <a href=\"https:\/\/codeandpepper.com\/clients\/\">proven track record<\/a> and analyse past successes and failures. Note that availability of such information might be a selection criterion in its own right.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-name-your-game\"><strong>Name your game<\/strong><\/h3>\n\n\n\n<p>Once that first step is complete, you can target the <strong>fulfillment of essential contractual conditions<\/strong>. Those may vary depending on the company policy and project scope. They usually cover such matters as: e.g. facilities, equipment, <a href=\"https:\/\/codeandpepper.com\/best-technology-for-fintech-1\/\">technology stack<\/a>, staff competences, additional licenses, reporting, intellectual property, warranty period, etc. Watch out for what-you-see-is-what-you-get attitude. A serious provider should be able to adapt to your specific needs and allow for a buffer period to solve potential issues.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-get-your-money-s-worth\"><strong>Get your money\u2019s worth<\/strong><\/h3>\n\n\n\n<p>When interacting with potential partners, check for focus on <a href=\"https:\/\/codeandpepper.com\/innovations-improving-fintech-customer-experience\/\">customer service experience<\/a>. The <strong>quality of communication<\/strong> offered at the stage of prospecting can be a good indicator of what you can expect further down the line. Look for: active listening, willingness to negotiate and compromise, ability to openly discuss risks and provide constructive criticism. They are solid predictors of communication aptitude and adaptability of the organization.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-ultimate-trust-challenge\"><strong>Ultimate trust challenge<\/strong><\/h2>\n\n\n\n<p>Making sure your newly augmented team does not go back on its word can feel like climbing the walls. Surprisingly enough, it\u2019s not always the questions of technical competences or relevant experience. <strong>Compatibility in terms of work culture<\/strong> might turn out to be a deal-breaker, despite an impressive track record and a top-notch portfolio suggesting otherwise.<\/p>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\" style=\"grid-template-columns:21% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"240\" height=\"240\" src=\"https:\/\/codeandpepper.com\/wp-content\/uploads\/2020\/01\/emoji.png\" alt=\"choosing a technology partner\" class=\"wp-image-5728 size-full\" srcset=\"https:\/\/codeandpepper.com\/wp-content\/uploads\/2020\/01\/emoji.png 240w, https:\/\/codeandpepper.com\/wp-content\/uploads\/2020\/01\/emoji-150x150.png 150w, https:\/\/codeandpepper.com\/wp-content\/uploads\/2020\/01\/emoji-209x209.png 209w, https:\/\/codeandpepper.com\/wp-content\/uploads\/2020\/01\/emoji-140x140.png 140w, https:\/\/codeandpepper.com\/wp-content\/uploads\/2020\/01\/emoji-100x100.png 100w\" sizes=\"auto, (max-width: 240px) 100vw, 240px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h3 class=\"has-text-align-left wp-block-heading\" id=\"h-watch-out-for\"><strong>Watch out for:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>leading on assumptions rather than facts<\/li><li>transparency deficit &amp; mixed messages<\/li><li>generating more problems than solutions<\/li><li>inability to admit failure &amp; learn from mistakes<\/li><li>ownership &amp; liability issues<\/li><\/ul>\n<\/div><\/div>\n\n\n\n<p>On the other hand, establishing strong compatibility requires honest soul-searching when <strong>evaluating own collaboration capacity<\/strong>. The clearer your vision, goals and purpose (topped off with the ability to communicate them), the bigger the chances that your team can understand and address them. The same applies to product ownership and\/or project management competences.<\/p>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>Your success depends as much on your leadership skills as on your partner&#8217;s ability to deliver.<\/p><\/blockquote><\/figure>\n\n\n\n<p><strong>Fair balancing of tasks<\/strong> could become a focal point of managing bigger projects. The subtleties of day-to-day workload distribution can affect the overall efficiency of the augmented team and contribute to the decision of prolonging or ending your <strong>technology partnership<\/strong>. Similarly, when recognizing input and commitment, team leaders on both sides should replace attitudes like \u201cdivide and conquer\u201d with \u201calone you go faster but together\u2014we go further\u201d.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-selected-solutions-for-sceptics\"><strong>Selected solutions for sceptics<\/strong><\/h2>\n\n\n\n<p>Having made all the right noises in the initial stages of setting up a business partnership, you might further boost your chances for a rewarding cooperation with a few advanced options:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Contractual measures<\/strong> protect both parties from miscommunication traps and provide clear reference for project managers and strategists alike. They might include: communication and management principles, strategy and tools for tracking performance, warranted level of availability, <a href=\"https:\/\/codeandpepper.com\/importance-of-quality-assurance\/\">quality assurance management<\/a>, change management strategy.<\/li><li><strong>Pilot project<\/strong> gives both organizations a chance to build trust, streamline workflows, introduce new technologies, pick and match team members and test the overall compatibility of the newly augmented team. If your business model allows for a more exploratory approach, you might even want to select two strongest <a href=\"https:\/\/www.designrush.com\/agency\/it-services\" target=\"_blank\" rel=\"noreferrer noopener\">IT service providers<\/a> and do A\/B testing over 3\u20146 months.<\/li><li><strong>Test recruitment<\/strong> is a variation of the example above. It gives you an insight into the kind of competences, expertise and additional skills you might bring in your project development (without the obligation to sign the contract straight away). If you\u2019re not convinced TA can work in your case but don\u2019t want to miss out on great talent (and competitive rates) either, test recruitment might help sandbox your HR ideas.<\/li><li><strong>Fine-tuned scoping + fixed price model<\/strong> helps pitching your staffing strategy to the Board. However, it calls for exceptional analytical and planning solutions to ensure both functional and non-functional requirements are crystal clear to all involved in development.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-wrapping-up\">Wrapping up<\/h2>\n\n\n\n<p>Is the list above exhaustive? You bet&#8230; it&#8217;s not! Still, it might come in handy as a point of departure in negotiations and help assess the reliability factor when selecting prospective business partners. Both in life and business, fair-weather friends are the last thing you need. A <strong>well-calibrated reliability radar<\/strong> can help you not only steer clear of risky deals but also build <a href=\"https:\/\/codeandpepper.com\/case-studies\/aza\/\">diverse and motivated teams<\/a> you can depend on.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The need for striking thriving partnerships might be yesterday\u2019s news in the world of financial technology, yet as the available cooperation models are continuously evolving to offer more tailored options, the final decision might pose a challenge. Potential savings in time and costs have to be carefully weighed against risks connected with the required credit of trust \uff0d a value of paramount importance, notably in FinTech applications. If reliability is an essential aspect of all collaborative efforts, is there a key to handling it the right way?<\/p>\n","protected":false},"author":12,"featured_media":5862,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[81],"tags":[1603,188,570],"class_list":["post-5679","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-project-management-approach","tag-business-management","tag-fintech-nearshoring","tag-transparency-it"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Choosing a technology partner. 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