{"id":39529,"date":"2023-02-10T06:49:59","date_gmt":"2023-02-10T06:49:59","guid":{"rendered":"https:\/\/codeandpepper.com\/?p=39529"},"modified":"2023-02-10T06:53:34","modified_gmt":"2023-02-10T06:53:34","slug":"top-software-development-metrics-you-need-to-know","status":"publish","type":"post","link":"https:\/\/codeandpepper.com\/top-software-development-metrics-you-need-to-know\/","title":{"rendered":"Top Software Development Metrics You Need to Know"},"content":{"rendered":"\n<p>Professional software development requires consistency in quality, cooperation, and metrics. The last part is tricky because you can measure virtually anything. In this article, we will show you what exactly can you monitor. Software development key performance indicators (KPIs) are there to help you guide the project, not bound you through artificial metrics. Here are some software development metrics worth knowing about.<\/p>\n\n\n\n<!--more-->\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/codeandpepper.com\/wp-content\/uploads\/2022\/01\/investment-portfolio-management-software.jpeg\" alt=\"Investment Portfolio Management Software\" class=\"wp-image-34748\" width=\"864\" height=\"450\" srcset=\"https:\/\/codeandpepper.com\/wp-content\/uploads\/2022\/01\/investment-portfolio-management-software.jpeg 864w, https:\/\/codeandpepper.com\/wp-content\/uploads\/2022\/01\/investment-portfolio-management-software-300x156.jpeg 300w, https:\/\/codeandpepper.com\/wp-content\/uploads\/2022\/01\/investment-portfolio-management-software-768x400.jpeg 768w, https:\/\/codeandpepper.com\/wp-content\/uploads\/2022\/01\/investment-portfolio-management-software-80x42.jpeg 80w, https:\/\/codeandpepper.com\/wp-content\/uploads\/2022\/01\/investment-portfolio-management-software-119x62.jpeg 119w, https:\/\/codeandpepper.com\/wp-content\/uploads\/2022\/01\/investment-portfolio-management-software-361x188.jpeg 361w, https:\/\/codeandpepper.com\/wp-content\/uploads\/2022\/01\/investment-portfolio-management-software-433x226.jpeg 433w, https:\/\/codeandpepper.com\/wp-content\/uploads\/2022\/01\/investment-portfolio-management-software-192x100.jpeg 192w, https:\/\/codeandpepper.com\/wp-content\/uploads\/2022\/01\/investment-portfolio-management-software-720x375.jpeg 720w, https:\/\/codeandpepper.com\/wp-content\/uploads\/2022\/01\/investment-portfolio-management-software-432x225.jpeg 432w\" sizes=\"auto, (max-width: 864px) 100vw, 864px\" \/><figcaption>Best Investment Portfolio Management Software <\/figcaption><\/figure><\/div>\n\n\n\n<p>Software development key performance indicators allow project managers, scrum masters, and software engineers to improve performance, monitor progress, and talk about roadblocks on a way to achieve sprint objectives. They are also a basis for establishing the next phases of the product\u2019s development.&nbsp;<\/p>\n\n\n\n<p>It\u2019s especially important if you work in an outsourcing model, using&nbsp;<a href=\"https:\/\/codeandpepper.com\/services\/software-team-augmentation\" target=\"_blank\" rel=\"noreferrer noopener\">software team augmentation services<\/a>. After all, you want to make sure the progress is steady and money isn\u2019t flowing through the window.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-a-software-development-kpi-anyway\"><strong>What is a software development KPI, anyway?<\/strong><\/h2>\n\n\n\n<p>All fine and dandy but what is KPI in a software development environment and how does it differ from any other situation? Well, a KPI can be used to monitor the performance of the entire organization, a project, or a given specialist. KPIs show how well a team\u2019s performing if it\u2019s in sync with the company\u2019s goals.<\/p>\n\n\n\n<p>In the world of software development are even more important. It\u2019s a time and money-sensitive business, depending on constant and regular increments. That\u2019s why it\u2019s vital to track, evaluate, report, and adjust activities to achieve progress.&nbsp;<\/p>\n\n\n\n<p>KPIs in this environment should take into account:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>roles in the development team and the responsibilities that go with them<\/li><li>timing, meaning a stage of the product development life cycle<\/li><li>outsourcing model \u2013 do you as a client want the&nbsp;<a href=\"https:\/\/codeandpepper.com\/services\/end-to-end-software-development\" target=\"_blank\" rel=\"noreferrer noopener\">end-to-end software development<\/a>&nbsp;or rather prefer the previously mentioned team augmentation<\/li><\/ul>\n\n\n\n<p>Let\u2019s not forget that KPIs can be also broken by categories:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>developer\u2019s performance (hourly, daily, and weekly increments, number of bugs assigned to his or her account, etc.)<\/li><li>software performance (load, stress, soak testing, application performance monitoring (APM)<\/li><li>software maintainability (static code analysis, code complexity, lines of code \u2013 LoC)<\/li><li>software reliability (production problems, average failure rate, load testing, MTBF, MTTR)<\/li><li>percentage of bugs in the code<\/li><li>security (number of vulnerabilities, time-to-resolution, updates deployment, number and severity of security incidents)<\/li><li>user experience (UX)<\/li><\/ul>\n\n\n\n<p>KPIs are important because they allow managers not only to track progress but also to spot obstacles and properly react to them. And that means shifting gears and establishing new priorities.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-agile-metrics-and-traditional-software-metrics\"><strong>Agile metrics and traditional software metrics<\/strong><\/h3>\n\n\n\n<p>In traditional waterfall software projects, people assumed that software could be specified in advance and quantified by estimates. It was also assumed that the software specification would meet end-user requirements (which sadly and often was not true).<\/p>\n\n\n\n<p>This led to an emphasis on in-process measurements like man-months or active days, lines of code (LoC), and even the number of pages of documentation. Which can be helpful but it\u2019s still a vanity metric. The code is always the most important. In agile development projects, the emphasis is on outcome metrics like completed story points or production defects. The most important, however, and still often missed is customer satisfaction.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-top-software-development-metrics-divided-by-types\"><strong>Top software development metrics, divided by types<\/strong><\/h2>\n\n\n\n<p>Take a look at these software development KPIs and search for a software provider who is aware of them and successfully implements them into daily product management.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-the-development-stage\"><strong>The development stage<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Velocity<\/strong>. This indicates the amount of increment the team can produce during a sprint. It shows how many tasks team members can complete. It\u2019s not about time; sprints usually last a week or two. Velocity shows us how effective the team is in clearing backlog.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Sprint burnout<\/strong>. It represents completed work in line with the timeline of the project. Very often it\u2019s displayed as a percentage of completed tasks. Teams should be careful because it\u2019s prone to error when story points serve as the main factor.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Release burnout<\/strong>. The KPI is crucial for identifying when a product will be ready for release and how accurate the timeline for it really is. Release burnout provides a birds-eye view of the progress of the software development process.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Work in progress<\/strong>. The KPI lets the team monitor the number of building blocks currently in development. They can be defined as tasks, tickets, and projects. It\u2019s also helpful to spot bottlenecks in sprints and eliminate them before they grow into something bigger.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Flow efficiency<\/strong>. This KPI shows the number of tasks in progress vs those waiting to be started (active vs passive).&nbsp;<a href=\"https:\/\/getnave.com\/blog\/accurate-flow-efficiency-calculation\/#:~:text=The%20industry%20standard%20says%20that%20anything%20between%2015%25%20and%2040%25%20flow%20efficiency%20is%20good.%20Flow%20efficiency%20above%2040%25%20is%20considered%20exceptional\" target=\"_blank\" rel=\"noreferrer noopener\">It\u2019s estimated<\/a>&nbsp;that an acceptable flow efficiency rate should go over 15%, while 40% is recognized as a fantastic performance.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-maintenance-stage-helpful-in-outsourcing\"><strong>Maintenance stage (helpful in outsourcing)<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Deployment frequency<\/strong>. Very important, especially for teams working in Agile and those with an unstable environment, where changes occur often (pivot periods, etc.).&nbsp;<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Time for changes<\/strong>. It represents the time needed to commit a new portion of the code. Teams that implement&nbsp;<a href=\"https:\/\/codeandpepper.com\/10-best-continuous-integration-and-continuous-delivery-practices\" target=\"_blank\" rel=\"noreferrer noopener\">continuous integration and continuous delivery<\/a>&nbsp;(CD\/CD) approach split the workload into smaller, easier-to-deliver chunks. An additional plus is that the feedback comes more naturally and the time needed for it is shorter.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Change failure rates<\/strong>. This metric shows how efficient the team is in terms of deployment. Failure in production happens and is a part of the software development cycle. The challenge lies in adjusting and measuring the percentage of deployments that generate failure in production.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Reliability, availability, serviceability (RAS).<\/strong>&nbsp;It refers to the software&#8217;s ability to persistently meet its specifications; how long it functions relative to the amount expected; and how easily it can be repaired or maintained.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Time for restoring service<\/strong>. Crucial for any business, especially in FinTech, when access to money and money itself is a key asset. It measures the effectiveness of a team\u2019s response to unpredictable occurrences, like hardware failures, digital break-ins, etc.&nbsp;<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-satisfaction-assessment-any-given-moment\"><strong>Satisfaction assessment \u2013 any given moment<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Net Promoter Score (NPS)<\/strong>. It shows the chances that the client will recommend a product or a service to other people. It beats online product reviews because it factors in many indicators that a simple review on an e-shop can\u2019t usually cover. It also points out areas for improvement.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Employee Net Promoter Score (eNPS)<\/strong>. It\u2019s a method of assessing a team\u2019s morale. Factors like high stress levels and dissatisfaction with management can derail the project. This metric shows us what are threat levels.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>True test coverage.&nbsp;<\/strong>We can call it true test coverage as opposed to the regular test coverage metric, which only measures unit tests. This is a metric that tells you how much of your codebase or feature set is covered by all types of tests &#8211; unit, integration, UI automation, manual tests, and end-to-end acceptance tests. It can reveal quality gaps; parts of the software that are new or actively used but do not have sufficient test coverage.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-summary\"><strong>Summary<\/strong><\/h2>\n\n\n\n<p>The most important metric of all is the number of users. If your product is struggling with user acquisition, maybe earlier something went wrong with monitoring other metrics and the product took a wrong turn. Either way, you always need solid&nbsp;<a href=\"https:\/\/codeandpepper.com\/services\/web-development\" target=\"_blank\" rel=\"noreferrer noopener\">web development<\/a>&nbsp;or&nbsp;<a href=\"https:\/\/codeandpepper.com\/services\/mobile-app-development-company\" target=\"_blank\" rel=\"noreferrer noopener\">mobile app development<\/a>&nbsp;specialists.<\/p>\n\n\n\n<p>Software development metrics are there to optimize the way the sausage is done, so to speak. Software development engineers can always work with workflow automation tools or improve software project management. The key to success, however, lies in\u00a0<a href=\"https:\/\/codeandpepper.com\/ux-in-software-development-process\" target=\"_blank\" rel=\"noreferrer noopener\">user satisfaction<\/a>. That\u2019s the ultimate metric.<\/p>\n\n\n\n\n\n<section id=\"contact\" class=\"contact-block block common-block \">\n  <div class=\"container\">\n\n\n    \n  <svg class=\"wave\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"280\" height=\"9\" viewBox=\"0 0 280 9\">\n    <path fill=\"currentColor\" fill-rule=\"evenodd\" d=\"M0 3.6c2.88 0 4.18-.668 5.824-1.515C7.724 1.108 9.879 0 13.998 0c4.12 0 6.274 1.108 8.175 2.085 1.644.847 2.943 1.515 5.823 1.515 2.88 0 4.179-.668 5.824-1.515C35.72 1.108 37.874 0 41.995 0c4.12 0 6.274 1.108 8.174 2.085 1.645.847 2.945 1.515 5.824 1.515 2.88 0 4.18-.668 5.826-1.515C63.719 1.108 65.873 0 69.993 0c4.12 0 6.274 1.108 8.174 2.085 1.645.847 2.945 1.515 5.823 1.515 2.88 0 4.18-.668 5.825-1.515C91.715 1.108 93.87 0 97.99 0c4.12 0 6.273 1.108 8.174 2.085 1.645.847 2.945 1.515 5.823 1.515 2.88 0 4.178-.668 5.824-1.515 1.9-.977 4.054-2.085 8.173-2.085 4.12 0 6.273 1.108 8.174 2.085 1.646.847 2.945 1.515 5.825 1.515 2.88 0 4.18-.668 5.826-1.515 1.9-.977 4.055-2.085 8.175-2.085 4.12 0 6.273 1.108 8.174 2.085 1.646.847 2.945 1.515 5.825 1.515 2.88 0 4.179-.668 5.824-1.515 1.9-.977 4.054-2.085 8.175-2.085 4.12 0 6.274 1.108 8.175 2.085 1.646.847 2.946 1.515 5.826 1.515 2.88 0 4.18-.668 5.826-1.515 1.9-.977 4.054-2.085 8.175-2.085 4.12 0 6.273 1.108 8.174 2.085 1.646.847 2.945 1.515 5.825 1.515 2.881 0 4.18-.668 5.827-1.515 1.9-.977 4.056-2.085 8.176-2.085 4.121 0 6.276 1.108 8.177 2.085 1.646.847 2.946 1.515 5.827 1.515s4.181-.668 5.828-1.515C259.718 1.108 261.873 0 265.995 0c4.121 0 6.275 1.108 8.177 2.084 1.645.848 2.946 1.516 5.828 1.516V9h-.007l-5.252-.793c-1.129-.382-2.056-.848-2.919-1.291-1.646-.847-2.946-1.516-5.827-1.516-2.882 0-4.183.669-5.829 1.516-1.9.977-4.056 2.084-8.177 2.084-4.12 0-6.275-1.107-8.176-2.084-1.647-.847-2.947-1.516-5.828-1.516-2.88 0-4.18.669-5.827 1.516-1.9.977-4.055 2.084-8.176 2.084-4.12 0-6.273-1.107-8.175-2.084-1.645-.847-2.944-1.516-5.824-1.516s-4.18.669-5.826 1.516c-1.9.977-4.055 2.084-8.175 2.084-4.12 0-6.275-1.107-8.176-2.084-1.644-.847-2.945-1.516-5.825-1.516-2.88 0-4.18.669-5.825 1.516-1.9.977-4.054 2.084-8.174 2.084-4.12 0-6.274-1.107-8.176-2.084-1.644-.847-2.943-1.516-5.823-1.516-2.88 0-4.18.669-5.826 1.516-1.9.977-4.054 2.084-8.175 2.084-4.12 0-6.274-1.107-8.174-2.084-1.646-.847-2.946-1.516-5.825-1.516s-4.179.669-5.824 1.516c-1.9.977-4.053 2.084-8.173 2.084s-6.273-1.107-8.173-2.084c-1.645-.847-2.945-1.516-5.824-1.516-2.88 0-4.179.669-5.824 1.516C90.265 7.893 88.11 9 83.99 9c-4.12 0-6.273-1.107-8.173-2.084-1.645-.847-2.944-1.516-5.824-1.516s-4.18.669-5.825 1.516C62.268 7.893 60.113 9 55.993 9c-4.12 0-6.274-1.107-8.174-2.084-1.645-.847-2.945-1.516-5.824-1.516-2.88 0-4.18.669-5.825 1.516C34.27 7.893 32.116 9 27.996 9c-4.12 0-6.273-1.107-8.174-2.084-1.645-.847-2.945-1.516-5.824-1.516s-4.179.669-5.824 1.516C7.311 7.359 1.127 8.618 0 9\"\/>\n<\/svg>\n\n<h2 class=\"block-title section-title\">\n  Let&#8217;s talk about your project!<\/h2>\n\n\n  <div class=\"block-description typography-body\">\n    <p>Do you have an important project with wide variety of crucial metrics? Our software development specialists are ready to meet your standards.<\/p>\n  <\/div>\n\n    \n          <div class=\"contact-block-person\">\n        <img loading=\"lazy\" decoding=\"async\" width=\"90\" height=\"90\" src=\"https:\/\/codeandpepper.com\/wp-content\/uploads\/2019\/09\/Olga_Pogorzelska_online-6-90x90.png\" class=\"contact-block-person-image\" alt=\"\" srcset=\"https:\/\/codeandpepper.com\/wp-content\/uploads\/2019\/09\/Olga_Pogorzelska_online-6-90x90.png 90w, https:\/\/codeandpepper.com\/wp-content\/uploads\/2019\/09\/Olga_Pogorzelska_online-6-150x150.png 150w, https:\/\/codeandpepper.com\/wp-content\/uploads\/2019\/09\/Olga_Pogorzelska_online-6-140x140.png 140w, https:\/\/codeandpepper.com\/wp-content\/uploads\/2019\/09\/Olga_Pogorzelska_online-6-160x160.png 160w, https:\/\/codeandpepper.com\/wp-content\/uploads\/2019\/09\/Olga_Pogorzelska_online-6-136x136.png 136w, https:\/\/codeandpepper.com\/wp-content\/uploads\/2019\/09\/Olga_Pogorzelska_online-6.png 200w\" sizes=\"auto, (max-width: 90px) 100vw, 90px\" \/>        <div class=\"contact-block-person-text\">\n          <div class=\"typography-title-m\">\n            Olga Pogorzelska          <\/div>\n          <div class=\"typography-body-medium\">\n            New Business          <\/div>\n        <\/div>\n      <\/div>\n    \n\n    <form class=\"contact-form\" method=\"POST\" action=\"https:\/\/codeandpepper.com\/wp-admin\/admin-ajax.php\">\n            <amp-recaptcha-input layout=\"nodisplay\" name=\"recaptcha_token\" data-sitekey=\"6LeEo8cqAAAAABpahzrYQeEsO-xoutAjoIkrKpTB\" data-action=\"contact_block\"><\/amp-recaptcha-input>\n            <input type=\"hidden\" name=\"action\" value=\"contact_block_submit\" \/>\n      <input type=\"hidden\" name=\"block\" value=\"smallContactForm\" \/>\n      <input id=\"contact-email\" type=\"email\" name=\"email\" placeholder=\"Email\" class=\"gtm_form_input\" required>\n      <label for=\"contact-email\" class=\"contact-block-hidden-label\">Email<\/label>\n      <input id=\"contact-name\" type=\"text\" name=\"name\" placeholder=\"Full name\" class=\"gtm_form_input\" required>\n      <label for=\"contact-name\" class=\"contact-block-hidden-label\">\n        Full name      <\/label>\n\n      <input type=\"submit\" name=\"submit\" value=\"GET A QUOTE\" class=\"gtm_form_submit btn-big\">\n\n      <div submitting>\n      <\/div>\n      <div id=\"TYPSmallForm\" class=\"submit-msg submit-success\" submit-success>\n        <template type=\"amp-mustache\">\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26\" height=\"26\" viewBox=\"0 0 26 26\">\n    <g fill=\"none\" fill-rule=\"evenodd\">\n        <g stroke=\"#FFF\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" transform=\"translate(1 1)\">\n            <path d=\"M17 8.5l-7.5 7L7 13\"\/>\n            <circle cx=\"12\" cy=\"12\" r=\"11.5\"\/>\n        <\/g>\n        <path d=\"M1 1h24v24H1z\"\/>\n    <\/g>\n<\/svg>\n          Your message has been sent. 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0-6.273-1.107-8.174-2.084-1.645-.847-2.945-1.516-5.824-1.516s-4.179.669-5.824 1.516C7.311 7.359 1.127 8.618 0 9\"\/>\n<\/svg>\n\n<h2 class=\"block-title section-title\">\n  Related posts<\/h2>\n\n\n\n    <div>\n      <div class=\"related-posts\">\n                  <div class=\"related-post\">\n            <h3 class=\"related-post-title typography-title-m\">\n              <a href=\"https:\/\/codeandpepper.com\/software-development-process\/\" title=\"Software Development Process in 12 Steps\">\n                Software Development Process in 12 Steps              <\/a>\n            <\/h3>\n                          <a class=\"related-post-thumbnail\" aria-label=\"Software Development Process in 12 Steps\" href=\"https:\/\/codeandpepper.com\/software-development-process\/\">\n                <img loading=\"lazy\" decoding=\"async\" width=\"360\" height=\"189\" src=\"https:\/\/codeandpepper.com\/wp-content\/uploads\/2020\/01\/Code-Peppers-Development-Process-and-Approach.png\" 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